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Get a complete picture of how your actions and preferences affect your time here. This overview lists the specific tools we use for managing sessions, customizing them, analyzing data, and protecting against fraud. We follow all of the most recent GDPR, ePrivacy, and local laws to the letter.
Browser storage allows authentication, remembering language preferences, and preserving progress during gameplay. Without these elements, you may encounter disrupted sessions, frequent logouts, or loss of customized settings.
We gather anonymous usage patterns–such as page visits, time spent, device settings, and geographic origin–to improve functionality and tailor games, offers, and site navigation. You choose what to share: detailed control panels in your account settings let you manage consent any time.
With your permission, we employ tailored advertising based on previous interactions. No sensitive data is ever shared with third parties. Opting out is possible at the click of a button via your privacy dashboard.
Device information, IP logging, and security tags protect your account and our platform from abusive activities. These measures run automatically to preserve a secure environment and meet regulatory requirements.
You are encouraged to review and adjust data retention settings in the Profile section. Each choice has a summary so you can see how it will improve or limit your experience. If you want a detailed report on your stored data or need help changing your controls, please get in touch with our support team. All requests are handled within the time frames set by law.
To support functionality, increase visitor engagement, and keep sessions safe, our platform uses a number of different types of data-gathering tools. These groups are:
Users can see which types of modules are turned on or off right in their profile settings. Turning off tools that aren't necessary might make personalization or promotion less relevant, but essential modules stay on to make sure the service is still working. For full descriptions and up-to-date lists of each type of technology, go to the site's dedicated data practices section. We suggest that you check these resources regularly to stay up to date on any changes.
Visitors can control the information shared during sessions on our platform by changing their individual tracking choices. To change the sharing settings, look for the pop-up banner or the preferences section at the bottom of the homepage. You can choose which types of tracking you are comfortable with here, including only the ones that are strictly necessary, performance, and targeting options. If you want to change these settings after your first visit, go back to the "Preferences" link on every page. You can give or take back consent at any time with this feature, and it won't affect how well the site works. Most browsers have options for refusing storage, deleting files, or automatically deleting files after each session to give you more options. Check the Help section of your browser for instructions that are specific to your device or software version. All tools for managing preferences are made to follow industry rules, such as GDPR and ePrivacy. Changes take effect right away and stay in place for all future sessions unless you change them. You can keep full control over your personal information while using the site by reviewing and choosing your preferred data-sharing categories.
Keeping members' information private is a basic promise. There are a number of technical and organizational rules in place to keep data from being exposed and to keep users' trust. Below, specific actions have been described, with a focus on concrete steps and ongoing process improvement.
Measure | Description |
---|---|
Secure Socket Layers (SSL) | with 256-bit encryption are used to send all user credentials, banking information, and browsing history. |
Hashing | is used to protect database entries with private identifiers from being accessed by people who shouldn't be able to. |
Users should regularly check their account settings, use different passwords for each account, and contact support right away if they see anything strange happening. There are open reporting channels for privacy-related issues, so questions or requests about how personal information is handled can be quickly answered.
We look at your session details, device identifiers, interaction times, and chosen titles to make personalized suggestions. Each visit adds more information to a person's profile. This information is not sensitive or financial, but it does include unique behavioral signals that help improve automated recommendation algorithms. Time spent watching certain genres, preferred levels of volatility, and favourite gameplay features all have an effect on suggestion lists.
Account controls should be used by players who want personalized discovery results to regularly check their interaction history. To avoid short-term bias in automated selections, it's a good idea to reset stored preferences from time to time, especially when looking at new themes or seasonal releases. Users can see a summary of the factors that affect their personalized lists on their dashboard. This lets them make smart changes to make sure the lists are as relevant as possible.
The way you manage tracking settings is very different for each device and operating system. Changing these settings can help you control the data that is collected and make it easier to use on smartphones, tablets, and computers. Follow these step-by-step instructions that are specific to your device:
Syncing across devices: Tracking settings may spread across devices if you use browser sync, like with Chrome or Firefox accounts. Check your settings on each terminal, especially if you're switching between workstations, home computers, and portable devices.
Add-ons like uBlock Origin, Ghostery, or Privacy Badger give you more control over your browsing on both desktop and mobile devices. They stop data collection beyond what is already built in. By regularly checking these settings and clearing locally stored identifiers every so often, you can stop unwanted data collection. When using more than one device, make sure the settings on each one meet your privacy needs. Check the official support pages for your browser or device for instructions that are specific to your device.
If you have questions about tracking tools, data retention, or your privacy settings, please get in touch with our customer support team. You can get help with any questions about stored browsing data or changing your preferences 24/7 through live chat or email. If you want to talk to someone in real time, click on the live chat icon in the bottom right corner of any page. It usually takes less than two minutes to get a response. You can also send your questions to [email protected]. To speed up the process, please include your user ID and the part of the user interface where you had problems. Through the "My Account - Privacy Requests" menu, users can also ask for detailed logs of the data that was collected or appeal how the data was used. This choice lets you look over everything in 72 hours. All requests are handled in a way that is in line with GDPR and UK Gambling Commission rules, so the process is open and honest. If you still have questions, please send an email to our Data Protection Officer with "Attention: DPO" in the subject line. Documents are kept for six years to make sure that people are held accountable and that follow-up is done quickly. In our online Help Centre, you can find more information, such as user manuals for changing settings on popular browsers and mobile devices. For more complicated technical or accessibility problems, you can get personalized help. You can also get help in more than one language if you ask for it.
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